Contact centre

Subscription products built out of live operations — cash, security, contact centre and field work. Each one lists what it replaces, so you can tell quickly whether it is aimed at your problem.

All Custom build SaaS product

SaaS product

Contact Centre CRM

Leads, dispositions and agent performance for outbound and inbound teams.

Lead capture, assignment, requeue and escalation rules
Call dispositions with mandatory outcome reasons
Record-level access control, enforced in the API as well as the screens

Replaces Shared spreadsheets, lead lists passed around on WhatsApp, and agent stats nobody can verify.

Available now What it does

Next step

Tell us what is not working

A short conversation is usually enough to tell whether one of our products fits, whether it needs configuring, or whether you are better off with something built to order. We will say which.

Send an enquiry hello@softvault.example